Compliant waste removal: what customers need to know

If you pay someone to take away rubbish from a house, garden, garage or clearance job, it is worth checking that the person taking it is entitled to carry waste. Using the cheapest quote without checking can create problems if the waste is later fly-tipped.

What is a waste carrier?

Businesses and individuals who transport waste as part of their work may need to register as a waste carrier with the relevant environmental regulator. The rules and regulator differ across the UK, so check the official requirements that apply where the work takes place.

What should a customer check?

Ask the provider whether they are registered to carry the type of waste involved and, where applicable, ask for their registration details. You can check registrations using the relevant official environmental regulator's public register. Keep a sensible record of who collected the waste, what was taken and when.

Your household waste duty of care

Householders have responsibilities over how their waste is passed on. Taking reasonable steps to use an authorised person helps reduce the risk of waste being handled or disposed of illegally.

Waste jobs on NAMNAV

NAMNAV is a marketplace connecting customers with independent providers. A profile or quote on NAMNAV does not mean NAMNAV has certified a provider as a registered waste carrier. If your job involves waste, check the provider's credentials yourself before accepting or proceeding with the work.

Describe the job clearly

Tell drivers what needs removing, roughly how much there is, whether there are heavy or awkward items, access restrictions and whether any material may require specialist handling. Clear information helps providers decide whether they can lawfully and safely undertake the job.

Need something collected? Post your job on NAMNAV and compare quotes and customer feedback.

General information only, not legal advice. Regulations can change; check current requirements with the relevant UK environmental regulator.